q2power stands for quality to power. We have a strict quality control during the production process for all products.
Of course, our products are safety-to-date. To be able to incorporate the latest standards in our new innovative products, all products are tested through its paces by reputable certification bodies (IEC, Dekra, etc.).
As long-standing experts in this product area, we are your competent and reliable partner in all respects. Our products guarantee the respective highest safety and quality standards.
Any order placed before 4PM EST will be dispatched on the same day. All remaining orders will be dispatch on the next business day. All Orders are sent using Express delivery which will arrive on 3-4 business days.
Our customer service representatives love to help! Just give them a shout and they will respond to you in a timely manner. All inquiries through Live Chat or email received during normal business hours are responded within 1-2 hours.
Please choose your item carefully as in the case of a change of mind or where you have chosen an incompatible item the cost for return postage must be paid by you, the Buyer. In order to receive a refund the item must be received in its original conditional and all packaging must also be returned in a saleable condition. If the item is not received in a saleable condition that we can only offer you an exchange or store credit. Please note – items marked as Clearance or Sale cannot be returned under this policy. Standard warranty applies only.